Customer Experience Jenga – ClearAction Continuum

Do we manage customer experience strategy like playing Jenga? (Jenga is the game with a stack of blocks where players take turns to remove one and balance it on top.) The game is supposed to start with a robust foundation, and in the quest to rise to

Customer Experience Jenga – ClearAction Continuum

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CX-Inspired Growth (APAC, EMEA, Americas) – ClearAction Continuum Experience Leadership Mastery

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Improve customer experience by eliminating these 7 contact center barriers

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How to win Organisational Jenga and start delivering real transformation